Satisfied Customers
5.0
out of5
3078 total reviewsAt Banko Overhead Doors, every customer is important to us and we are proud to be able to serve you!
The below reviews come directly from our customers via our Review Form. You’ll also find additional tabs for reviews from Yelp and Google.
We take pride in our work, and if you have a question or feel like our service missed the mark in any way, please don’t hesitate to contact us directly. We’ll be happy to help you!
Quick response. I left message after the power came back from Milton hurricane. They called me the same day and came within 24 hours. Replace sensors that were damage with the water. And it’s working back to normal. I will recommend Banko Doors. Always pleased with their service and polite employee. Thank you.
Elba Urrutia, Tampa, FL 2024
Fast and courteous service!
Jonah Levine, Tampa, FL 2024
Outstanding! The service technician was prompt, thorough, efficient and highly professional.
Thank you for great service. Your technician is an incredible reflection of the quality of your business integrity and excellence!
In search of excellence? Banko!
Sylvia Farrington, Riverview, FL 2024
Eyal was amazing! He was fast and knowledgeable. Got the job done and made sure if we have any questions to feel free and reach out to him!
Kara Mavis, Riverview, FL 2024
Just before Hurricane Milton arrived the motherboard on our Liftmaster died. Banko promised the repairman would be there to fix it before the hurricane. Farid came the morning before the storm. He had his own house to prepare yet took all the time needed to assess our problem and suggest solutions. We realized the previous garage door company had sold us an old belt-driven Liftmaster as “new” though it was almost 10 years old. We didn’t want to repair the old unit and asked Farid to replace it with a new one. He said the new unit was a chain drive and “promised” it would be quieter than the belt model we had. With every minute ticking away as the storm was approaching he remained on the job site. He knew we were novices at “garage doors” so took the time to explain everything, set the new codes, set up the wifi, put in a new keypad, and programmed the units that go into the cars. He then tested each one with us, showing us how to prepare the bolts when the power went out.
Throughout the job, he was courteous, respectful and professional. He was patient and thorough as he taught us how to do everything. And he was absolutely correct. The new chain unit is quieter than the old belt-driven one. He’s a gem of a man and Banko is fortunate to have such a terrific repair guy.
Part 2: A few days after calling Banko to thank them for Farid’s service over and above before a hurricane, I received a call from the owner of Banko where I learned it was a family business serving this area for 40 years. They have a customer for life now. Thank you Farid and Kim Banko.
Jo Ann Mooy, South Bradenton, FL 2024
Service was fast and efficient. They took the time to explain the issues and provided great advice. Will use them again when needed!!
Paul Hatfield, Lakeland, FL 2024
Bret was good, thanks.
MARDEN GORDON, Palm Harbor, FL 2024
Friendly and knowledgeable repairman. We have always had great service.
Paula Langbehn, Tampa, FL 2024
David is awesome. Your company have a great man and asset. He needs a raise for his professional treatment to customer service and his job knowledge.
Javier Diaz, Riverview, FL 2024
Incredibly professional and personable. We would and will use them again as we await our house to be rebuilt after hurricanes.